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Advanced Bookkeeping - Unit Resource & Revision Guide


Overcoming Objections to Nail the Sale

£20

CPD certified course

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.

 

Specific learning objectives for participants include:

o   Identify the steps you can take to build your credibility.

o   Identify the objections that you encounter most frequently.

o   Develop appropriate responses when prospective buyers throw you a curve.

o   Learn ways to disarm objections with proven rebuttals that get the sale back on track.

o   Learn how to recognize when a prospect is ready to buy.

Identify how working with your sales team can help you succeed.

Payment Options

The below table summarises the payment options available for this course, just pick which option suits you best.

Payment MethodDepositInstalmentsTotal Price
Online - Pay in full£20N/A£20Enrol
Blended - Pay in full
£350
£350Enrol

Details
Qualification gained:Global Studies
Place of study:Learn from home or Blended 
Type of course:Online distance learning course with assessment or at our Center
When can I start:This course is available to start immediately
Course Duration:3-5 Days.

Demo:

Course Flyer

Online Ebook

Video

Video

Video

Course Content

Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

 

Building Credibility

This session will discuss ways that participants can build their credibility, including first impressions, appearance, demonstrations, and testimonials.

 

Your Competition

Why talk about the competition? Because sooner or later every person in sales has to be aware of the fact that others are offering similar products and services. This session will talk about what research to do and how to make the most of it.

 

Critical Communication Skills

During this session, participants will learn how to ask good questions and listen effectively – two skills that are key to handling objections.

 

Observation Skills

A keen ability to observe your surroundings to better understand a situation is another useful skill to have, and participants will have the opportunity to work on it during this session.

 

Customer Complaints

This session will look at how customer complaints and how they can actually make anyone a better salesperson.

Overcoming Objections

Once participants have some basic skills and concepts mastered, they will explore what an objection is. They will also work in small groups to identify their most frequently encountered objections and they will brainstorm ways to respond to them.

 

Handling Objections

During this session, participants will some basic ways to respond to objections, including the Identify – Validate – Resolve strategy. Participants will also learn about nine specific objection handling strategies, including the Boomerang, FFF, and Show Your Hand.

 

Pricing Issues

This session will give participants ways to address the most common objection: price.

 

How Can Teamwork Help Me?

Many sales people treat their team as competition. This session will explore how teamwork can make you a better salesperson.

 

Buying Signals

During this session, participants will learn how to know when the buyer is ready to close.

 

Closing the Sale

This session will look at several different closing techniques and the top fifteen activities that make a person successful at closing the sale.

 

Workshop Wrap-Up

At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

Learning Method

Course Flyer

Online

Video

Course Flyer

ebook

Video

Course Flyer

Online Assessment

Video

FAQs

Prerequisites
No special prerequisites

Training Location for blended course
Our training sessions are offered at different locations in Turkey, Qatar, UK and the USA. For more detailed information on our training locations, please Contact us info@gstudies.org

When will I receive my certificate?
Certificates are issued at the end the course, either as a hard copy or via email.

What’s Included?
  • InstructorGuide
  • Online  Assessment
  • Quick Reference Guide
  • Self Study Guide
  • Student Manual

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