You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
To get started, participants will learn what accountability is. Then, they will explore how history has shaped the recent call for accountability in society. Finally, participants will discuss practices that encourage and discourage accountability personally and professionally.
Creating an Accountable Organization
This session will explore the accountability cycle, the building blocks of accountability, and how participants can start being more accountable.
Setting Goals and Expectations
In order for people to be accountable, they need to know what they are going to be accountable for! This session will explore two ways to do this: set goals with employees and communicate expectations in a structured way. Participants will also learn ways to create ownership in their organization.
Doing Delegation Right
Delegation is key for building accountability in an organization. This session will give some participants ways to delegate successfully.
Next, participants will learn ways to give constructive feedback.
A Toolbox for Managers
To conclude the course, participants will explore areas for further learning.
At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
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